In order to file a written complaint, you must have directly addressed and tried to resolve this issue with your immediate supervisor, and the complaint must address a specific violation in the contract. If this did not solve the problem, you have 20 days from the time the violation occurred to file your complaint. You must file it before then or else you cannot use the grievance process.
If there is a possibility of a grievance, email details to:
Forward any and all communication to the grievance reps by emailing screen shots, emails, or other documentation.
Completely fill in the grievance form, including the suggested solution and the signature of the admin involved. Once a complaint is filed it cannot be altered, so it is important to have it include everything as clearly as possible. You also need to cite the specific violation of the contract, i.e: Article 11.3.1.
The grievance should then be formally presented to your supervisor and signed/dated by them. It is highly recommended that you have a site rep accompany you into the meeting.
Anyone can file the grievance paperwork by going to the D.O. and giving it to Jason Lea’s secretary. It will be time stamped, a copy will be made for your documentation, and it is passed on to the appropriate admin. If you are more comfortable asking an SRTA rep to file it for you, please ask them ASAP.
If you do ask an SRTA rep to file the grievance for you, please text, call, and/or email them to let them know the grievance paperwork is coming. Scan and email it as soon as possible for documentation. This is essential because of critical timelines. Do not just put it in district mail with no communication that a grievance is on the way.
Confirm that the person who is supposed to receive the grievance paper receives it.
Follow up on the grievance by checking in with your site reps and the grievance reps. Let us know if/when the issues are resolved ASAP.